Privacy Policy
effective date
At Uban Home and Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Definitions
Personal Information: refers to any information relating to an identifiable individual, as defined by POPIA. Data Subject: refers to the individual whose personal information is being processed.
Processing: includes any operation concerning personal information, such as collection, storage, modification, distribution, or destruction.
information we collect
We may collect personal information such as your name, ID or passport number, date of birth, email address, phone number, physical address, bank account details, payment records, transactional history, cookies, IP addresses, and website analytics data.
How We Collect Your Information
We collect personal information directly from you through forms, emails, phone calls, or other correspondence. Information is also collected automatically through website interactions or cookies, where applicable, and from trusted third parties with your consent.
Purpose of Processing
Personal information is processed to provide services or products requested by you, manage and maintain our relationship with you, comply with legal obligations, analyze and improve our services, and send marketing materials with your explicit consent.
Legal Basis for Processing
We process personal information based on lawful grounds under POPIA, including your consent, contractual necessity, legal obligations, and legitimate business interests.
Sharing Your Information
We may share personal information with service providers who assist with our operations, legal authorities when required by law, or business partners only with your consent. Personal information is never sold to third parties.
SECURITY MEASURES
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure storage systems, and regular security audits and training.
YOUR RIGHTS
You have the right to request access to your personal information, request corrections or updates, request deletion where legally permissible, object to processing for certain purposes, and withdraw consent for processing at any time. To exercise these rights, contact us using the details provided below.
RETENTION OF INFORMATION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, personal information will be securely deleted or anonymized.
COOKIES
Our website may use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with this Privacy Policy. Cookie preferences can be managed in your browser settings.
changes to this privacy policy
We reserve the right to amend this Privacy Policy to comply with legal or business requirements. Updates will be posted on our website, and significant changes will be communicated to you where necessary.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Uban Home and Co.
belinda@urbanhomeandco.co.za
Phone: +27 76 693 9267
By engaging with Uban Home and Co., you agree to the terms of this Privacy Policy.